Last updated: May 10, 2026

Thank you for shopping with PuckStops.

Processing Times

Orders are typically processed within 1–5 business days.

During launches, holidays, or high-volume periods, processing times may be longer.

Shipping Times

Estimated delivery times:

• Australia: 2–10 business days

• International: 7–30 business days

Shipping times may vary depending on carrier delays or customs processing.

Tracking

Tracking information will be provided once your order has shipped where available.

Lost or Delayed Packages

We are not responsible for delays caused by postal carriers, customs, weather, or incorrect shipping information provided by customers.

If your package appears lost, contact us and we will do our best to assist.

Customs & Duties

International customers may be responsible for customs fees, import taxes, or duties charged by their country.